Articles by Susanne Gaddis

Nine Secrets of the Body Language of Lovers
Wouldn't it be nice if you could know for sure if someone was interested in you? While there's not one single way to tell if you hold his or her interest, or better yet his or her heart, there are many subtle and not so subtle clues offered through a person's body language that speak much louder than words.
Published 05Nov2009, viewed 36 times

Ego-Boosters Versus Ego-Busters
At the most fundamental psychological level, there are, essentially, three kinds of people: Those that see the glass as half-empty, those that view the glass as half-full and those that will argue for hours as to whether it's a glass at all! Do you know what category you fall into?
Published 05Nov2009, viewed 43 times

Positive, Assertive "Pushback" For Nurses
Contrary to popular belief, you can communicate your concerns without permanently damaging your professional relationship. A "positive pushback" is the ability to deliver an appropriately assertive response to a potentially negative and/or harmful situation. A positive pushback is executed by looking someone straight in the eye, and saying with an even, non-stressed tone what you want or need.
Published 05Nov2009, viewed 26 times

The Four-Second Rule for Improved Communications
"If you can't say something nice, don't say anything at all." Chances are you've come across this phrase sometime during your life. This piece of advice has been passed down for generations for a good reason--it's excellent advice.
Published 05Nov2009, viewed 42 times

Sometimes "Helping" Doesn't Help at All
Many times when family and friends try to "help" children (ages 13 and up) they are actually making it easier for them never to learn how to help themselves. This baffling phenomenon is called "enabling," Defined as allowing a person to avoid the consequences of his or her actions. This allows children to believe that no matter how much they mess up, somebody will always be there to rescue them from their mistakes.
Published 05Nov2009, viewed 20 times

7 Tips For Improving Your Phone Skills
Great phone skills are like any other communication behavior. They can be learned and practiced. Knowing this, here are some tips to take your phone skills at work from good to great.
Published 19Nov2009, viewed 39 times

Diagnosing Chaos Addiction
No matter how hard you try to maintain a calm working environment, sometimes it may seem that there are one or two individuals who consistently seem to be working against you rather than with you. If you are tired of all the drama-queens and kings who live their life in a perpetual state of crisis, there are ways to reduce this chaos.
Published 19Nov2009, viewed 25 times

Taking Back the Playground: Coming to Terms with the Bully in You
To help identify the bully in you, here is a list of common bullying behaviors. We invite you to take an honest look at yourself. If you find that you have any of these red-flag behaviors, don't panic! You can make a change -- it's not too late!
Published 19Nov2009, viewed 36 times

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